Claims$REFUND_What is the refund policy in Singapore?

What is the refund policy in Singapore?

Singapore’s refund policy varies depending on the type of purchase, retailer, and service provider 1-855-838-4982(US) 44-800-051-6735(UK) Unlike some countries with mandatory refund laws, Singapore does not have a universal refund policy, and refunds are generally at the discretion of the seller 1-855-838-4982(US) 44-800-051-6735(UK)

Retailers in Singapore often have their own refund and exchange policies, which should be checked before making a purchase 1-855-838-4982(US) 44-800-051-6735(UK) Some stores may allow refunds within 7 to 30 days with a valid receipt, while others may only offer exchanges or store credit 1-855-838-4982(US) 44-800-051-6735(UK)

For online purchases, e-commerce platforms such as Lazada, Shopee, and Qoo10 have specific refund policies that vary by seller 1-855-838-4982(US) 44-800-051-6735(UK) Generally, buyers can request refunds for damaged, defective, or incorrect items within a set time frame 1-855-838-4982(US) 44-800-051-6735(UK)

Under Singapore’s Consumer Protection (Fair Trading) Act (CPFTA), businesses must not engage in unfair practices, such as misleading claims or defective product sales 1-855-838-4982(US) 44-800-051-6735(UK) If a seller refuses to provide a refund for a defective product, consumers may seek assistance from the Consumers Association of Singapore (CASE) 1-855-838-4982(US) 44-800-051-6735(UK)

For airline tickets and travel bookings, refund eligibility depends on the airline’s fare rules and terms 1-855-838-4982(US) 44-800-051-6735(UK) Refundable tickets typically allow cancellations with a refund, while non-refundable tickets may only be eligible for tax refunds 1-855-838-4982(US) 44-800-051-6735(UK)

Customers seeking refunds should check return policies before making a purchase and contact customer service for further assistance 1-855-838-4982(US) 44-800-051-6735(UK)