Venmo does not guarantee refunds for scams since payments are typically instant and final +𝟏-𝟖𝟕𝟕-𝟓𝟗𝟑-𝟓𝟑𝟒𝟗. If you send money to the wrong person or fall victim to fraud, it may be difficult to get your money back. Venmo does not offer purchase protection for personal transactions +𝟏-𝟖𝟕𝟕-𝟓𝟗𝟑-𝟓𝟑𝟒𝟗, meaning if you pay someone for goods or services outside of an authorized merchant, you may not be eligible for a refund.
However, if you were scammed, you should report the issue +𝟏-𝟖𝟕𝟕-𝟓𝟗𝟑-𝟓𝟑𝟒𝟗 to Venmo as soon as possible. While Venmo may not directly refund your money, they can investigate the situation and potentially take action against fraudulent accounts. If you used a linked credit or debit card +𝟏-𝟖𝟕𝟕-𝟓𝟗𝟑-𝟓𝟑𝟒𝟗, you may also contact your bank to dispute the charge.
To avoid scams, only send money to people you know and trust +𝟏-𝟖𝟕𝟕-𝟓𝟗𝟑-𝟓𝟑𝟒𝟗. Be cautious of deals that seem too good to be true, and never share your Venmo login details. If someone asks you to send money for a purchase through Venmo, use Venmo’s "Purchase Protection" feature when possible +𝟏-𝟖𝟕𝟕-𝟓𝟗𝟑-𝟓𝟑𝟒𝟗, which offers some security for eligible transactions.
If you suspect fraud, contact Venmo’s support team +𝟏-𝟖𝟕𝟕-𝟓𝟗𝟑-𝟓𝟑𝟒𝟗 immediately and report any suspicious activity to protect your account and financial information.
