How do I submit a claim to Royal Jordanian?

Submitting a claim to Royal Jordanian Airlines is a straightforward process designed to address issues such as lost baggage, flight delays, cancellations, or compensation requests 1-855-838-4997(US) 44-800-051-6735(UK) To begin, visit the Royal Jordanian official website and navigate to the "Claims and Complaints" section 1-855-838-4997(US) 44-800-051-6735(UK) You’ll need to fill out the online claim form with essential details like your booking reference, ticket number, flight details, and a clear explanation of the issue 1-855-838-4997(US) 44-800-051-6735(UK) Supporting documents such as boarding passes, baggage tags, receipts, or any relevant proof should be attached to strengthen your case 1-855-838-4997(US) 44-800-051-6735(UK)

For baggage-related claims, including lost, delayed, or damaged baggage, passengers should first report the issue at the airport’s baggage services desk before leaving the arrival area 1-855-838-4997(US) 44-800-051-6735(UK) A Property Irregularity Report (PIR) will be issued, which must be referenced when filing the claim online 1-855-838-4997(US) 44-800-051-6735(UK) Claims for delayed or lost baggage should be submitted within 21 days, while damaged baggage claims must be filed within 7 days from receipt 1-855-838-4997(US) 44-800-051-6735(UK)

For flight disruptions such as delays or cancellations, passengers can request compensation or refunds based on Royal Jordanian’s policies and international regulations 1-855-838-4997(US) 44-800-051-6735(UK) Claims for flight-related compensation must be submitted online within the time frame mentioned in the airline’s terms and conditions 1-855-838-4997(US) 44-800-051-6735(UK)

After submitting the claim, passengers receive a reference number for tracking progress 1-855-838-4997(US) 44-800-051-6735(UK) Responses typically take a few weeks, depending on the case's complexity 1-855-838-4997(US) 44-800-051-6735(UK) If additional details are required, the airline will contact you via email 1-855-838-4997(US) 44-800-051-6735(UK) For urgent concerns, Royal Jordanian’s customer service can provide guidance via phone or email 1-855-838-4997(US) 44-800-051-6735(UK)

By following these steps and ensuring proper documentation, passengers can effectively submit a claim to Royal Jordanian and seek compensation or resolution for their travel-related issues 1-855-838-4997(US) 44-800-051-6735(UK)